🌴 Why join Thynk?
Founded by a team of experienced SaaS founders and hospitality executives, Thynk is on a mission to revolutionize the 2T$ hospitality industry and become a new vertical SaaS giant, following the footsteps of Veeva and nCino. Our ambition is fuelled by a fantastic product built on top of the Salesforce platform and a spot on time to market.
We just raised a 13M$ (undisclosed) Series A from high-profile VCs (NY+EU) to scale our operations and expand to the US. Your role is key at our stage to make sure we scale the right way, it is an opportunity to have a big impact on the company.
Our customers are all over the world and so are we, with team members from 10 nationalities, based on 3 continents and 6 time zones - building a strong common culture while respecting the individual constraints of everyone in our remote-first environment.
By joining the Thynk Family, you will recognise yourself in our values :
People-first - Every day, our team focuses on our customers, their problems and how we can help them think differently about innovation.
Listening is Learning - We focus on understanding the problem because that is where the real value is - the technology is just the vehicle to deliver change.
Agile Thinking - We think outside the box and disrupt the status quo by rethinking technology's role in solving problems in hospitality.
📣 About the role
At Thynk, we are on a mission to revolutionize the 2T$ hospitality industry and to become a new vertical SaaS giant. It will be your mission to make this a seamless experience for existing and new customers by making sure that shipped products are always of high quality. Your background in hospitality will be key in guaranteeing that our products are a great fit with the day-to-day needs of our customers.
You will be part of a new, growing team for a high growth tech startup in the hospitality industry. You will join the Tech Team managed by our CTO Aard-Jan Van Kesteren, composed of 7 developers, 4 external QA Engineers. Each of them are currently working on :
1/ the integration
2/ the core app
3/ test automation
4/ cross functionalities
👉 As we really want to start building our team in-house, you will be our first internal QA professional with hospitality knowledge, to take over the vacant analytics & user experience scope.
Also, as QA Engineer you will be working closely with product management based in the US.
Our software testing stack is based on Jira, Xray and Testim.
At Thynk QA engineers are involved in all phases of software development, from design to test. We apply agile principles (2 weeks sprint / 2 weeks releases). We are particularly close to the leadership team, as well as the business and the product !
Also, we are able to innovate at a rapid pace. We use Slack for digital communication and Notion as a collaboration tool.
🧑💻 As our QA Engineer at Thynk, you will:
You will contribute as an individual contributor in a strong, fully remote team and be a team player in a highly collaborative environment. In this role, you will be working on functionalities that our users - hoteliers - use day-in-day-out :
- Review requirements, specifications and software design documents to provide timely and meaningful feedback
- Create detailed, comprehensive and well-structured test plans and test cases
- Estimate, prioritize and plan testing activities
- Detect, record and verify bugs
- Perform and analyze regression tests
- Perform regular root cause analysis for business critical incidents and develop improvement plans
- Contribute significantly to every release.
🍭 About you
You’ll be a great fit if you are a QA professional (3+ years) with a functional background in hospitality and a previous experience with agile development using scrum.
We really appreciate detail-oriented and process-driven profiles as you will be developing user experience and customer satisfaction in our fast-growing environment. Your eyes for details will make the difference.
Bonus points if you have :
- 1+ years of experience with Salesforce
- Hands-on experience with test automation
👉 This job is made for you if you are very autonomous, communicative and you like being a team player, bringing everyone together.
👉 This job is not for you if you like structured, processed and well documented work environments.
✨ What you can expect :
📺 We will provide the best IT equipment of your choice (Apple or Windows)
💸 We are remote-first : we will provide a co-working budget if you want to work outside of your own place from time to time
🌎 You will join an international team with 10 nationalities on 3 continents : we organise quarterly events to gather all the team
🚀 We are people-first in many ways : it means we will carefully consider any request on your behalf to assist you in your working development and organisation to help you in your fulfilment at work.
👀 Our hiring process
- Introduction call with Lou - People & Talent Manager
- 1-hour interview with Aard-Jan - our CTO
- 1-hour interview with Pascal - our CEO and co-founder
- Last interview with Nils - our COO and co-founder
- Informal discussion with team members